September 7, 2011

TELUS your problem

A while back, and possibly with some misguided help from Jack Daniel's, my beloved husband signed his soul away in the phone/Internet contract to the evil entity called TELUS.
But, having constant Internet connection issues, and getting nowhere with the obviously outsourced, Engrish speaking tech support wannabes, he finally gave in to my voice of reason, and cancelled said account.
As he was at it, when asked why was he cancelling, he politely explained that he was tired of the connection issues, lack of (properly trained) tech support, as well as the impossibility of utilizing his Gigabit connection hardware because of the phone line data transfer rate limitations.
You would think that would do it, and they would leave us alone, right?
Wrong.

A couple of days ago, they (403-310-2255) started...
calling, at inconvenient times, to find out what are "our plans with our phone number".
As if what, exactly?  Do we want to crawl back to TELUS?  Are you serial?!?  Fuck off.
And, frankly, I don't think "our plans" are any of their business, literally.

When we were still with TELUS for our land line service, at some point, they started to call us pretty much daily, in an utterly aggravating attempt to upsell more services.  Yes, we have heard of *60 but, guess what?  TELUS does not allow you to block TELUS telemarketing calls!  When you try, you will get a polite, yet insistent, recording telling you that this number cannot be blocked.
Oh, yeah?!?

Before killing off the TELUS account, we called Shaw, and they took care of everything, incl. taking our existing phone number away from TELUS, and setting us up with Shaw digital phone service, which works great, by the way.  And you know what is the absolute best feature of it?  We can now block these TELUS telemarketer fuckwits with a simple sequence of buttons on our phone set.  Problem solved.
Yes, the 403-310-2255 is now on that list.  There will be no more raid interruptions.